Question Types

What kinds of questions are available and how to use them correctly

Single choice question
Usage The closed-ended is the most commonly used question type in all surveys that lets respondents select one answer from a defined list of choices: ...
Fri, 19 Mar, 2021 at 9:30 AM
Multiple choice question
Usage The multiple choice question works best for situations where you want to allow respondents choosing more answers to one question. Such given answe...
Fri, 19 Mar, 2021 at 9:54 AM
Text answer
Usage This type of question is best for collecting comments, feedbacks, opinions, word suggestions, recommendations, ideas, etc. Analyzing resu...
Fri, 19 Mar, 2021 at 10:01 AM
Image choice
Usage This is the same type of closed-ended question as "single choice" and "multiple choice" where options are represented by pictu...
Fri, 19 Mar, 2021 at 10:32 AM
Star rating
Usage It is very often used for a quick and easy customer satisfaction evaluation of services such as (restaurants, hotels, hospitals, etc.). A...
Fri, 19 Mar, 2021 at 10:57 AM
Semantic differential
Usage The semantic differential is  commonly used socio-psychological and sociological method for detecting subtle differences in the attitudes of respo...
Fri, 19 Mar, 2021 at 11:13 AM
Net Promoter Score® (NPS®)
Usage The Net Promoter Score is used to measure the loyalty of customers or employees. Customers (employees) respond to a very simple question: "Ho...
Thu, 18 Nov, 2021 at 9:13 AM
Rating scale slider
Usage Use if you want the respondent to divide the value (eg points, money, percent) between the options. You will receive the information about how imp...
Fri, 19 Mar, 2021 at 11:33 AM
Ranking
Usage You can use this question if you need to sort values according to different parameters, for example by size, popularity, importance, price, intere...
Thu, 25 Mar, 2021 at 11:43 AM
Single choice matrix
Usage The matrix of single choices is a combination of multiple single choice questions in each row. It is used mainly in situations where several quest...
Fri, 19 Mar, 2021 at 11:57 AM

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