Knowledge base

Getting started with Survio 13

• How to create a new survey
• How to delete a survey
• How to add a new question
• How to edit a question
• How to reorder your questions

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Question Types 11

• Net Promoter Score® (NPS®)
• Single choice question
• Multiple choice question
• Text answer
• Image choice

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Pages and Logic 5

• Survey logic (question skips)
• Survey pages
• How to add a new page
• How to change the order of pages
• How to delete a page

Survey Settings 4

• Basic survey settings
• Securing your survey
• Adding URL parameters to your survey
• How to add a custom language to your survey

Design 3

• Adding a logo to your survey
• Changing survey colours
• Adding a survey background image

Integrations 4

• Connect Google Analytics with Survio
• Using Zapier with Survio
• API documentation
• Automatic backup of all survey data to Dropbox, Google Drive and MS OneDrive

Collecting Answers 8

• How to collect responses
• Creating a survey invitation campaign
• Managing your survey invitation campaign
• Survey testing
• How to customize your survey’s URL address

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Answers, Results & Reports 8

• Survey statistics
• What is a monthly limit of responses
• Summary results
• Individual responses
• Filters and segmentation

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Billing 6

• How to purchase a subscription
• How to buy extra responses
• Practical information about our subscriptions
• Monthly or annual subscriptions
• Proforma invoice

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Premium services 3

• Activation and launch of premium services
• What happens after my premium subscription expires?
• Premium services

Survio PRO 5

• Team management
• How to use the dashboards feature
• How to buy a Survio PRO subscription
• How can I book a demonstration of Survio PRO?
• What is Survio PRO?

Sign-up & Sign-in 5

• Forgotten password
• How to change your login e-mail
• How to sign in
• How to sign up
• Sign-in issues

Account Management 3

• Security, GDPR and data protection
• Account settings
• How to delete an account