Knowledge base

Getting started with Survio 13

• How to create a new survey
• Copy a survey
• How to edit a question
• How to delete a survey
• How to add a new question

View all 13

Question Types 11

• Net Promoter Score® (NPS®)
• Single choice question
• Multiple choice question
• Text answer
• Image choice

View all 11

Pages and Logic 5

• Survey logic (question skips)
• Survey pages
• How to add a new page
• How to change the order of pages
• How to delete a page

Survey Settings 4

• Basic survey settings
• Securing your survey
• Adding URL parameters to your survey
• How to add a custom language to your survey

Design 3

• Adding a logo to your survey
• Changing survey colours
• Adding a survey background image

Integrations 4

• Automatic backup of all survey data to Dropbox, Google Drive and MS OneDrive
• API documentation
• Using Zapier with Survio
• Connect Google Analytics with Survio

Collecting Answers 8

• How to collect responses
• Creating a survey invitation campaign
• Managing your survey invitation campaign
• Survey testing
• How to customize your survey’s URL address

View all 8

Answers, Results & Reports 8

• Survey statistics
• Monthly response limits
• Summary results
• Individual responses
• Filters and segmentation

View all 8

Billing 6

• How to purchase a subscription
• How to buy extra responses
• Monthly or annual subscriptions
• Practical information about our subscriptions
• Proforma invoice

View all 6

Premium services 3

• Activation and launch of premium services
• What happens after my premium subscription expires?
• Premium services

Survio PRO 4

• How to set up and use dashboards
• Team management
• How can I book a demonstration of Survio PRO?
• What is Survio PRO?

Sign-up & Sign-in 5

• Forgotten password
• How to change your login e-mail
• How to sign in
• How to sign up
• Sign-in issues

Account Management 3

• Security, GDPR and data protection
• Account settings
• How to delete your Survio account