Subscriptions, invoicing and expiration of your paid service

How to subscribe to Survio’s premium plans

Subscribing to our premium plans is straightforward. Select the package from the price list that suits your needs and choose your desired payment method. W...
Tue, 5 Sep, 2023 at 9:04 AM

Monthly or annual subscriptions

To access premium services, you need to activate a monthly or a yearly subscription of a premium plan. We recommend that you read how our subscriptions work...
Fri, 2 Sep, 2022 at 10:22 AM

How to buy extra responses

If you’re happy with the features of your current subscription but want to increase the number of responses you can collect per month, you can easily do thi...
Tue, 5 Sep, 2023 at 10:39 AM

Change payment details

If you have an active subscription and have paid for your Survio subscription through Stripe, you can access our self-service portal using this link: https:...
Fri, 25 Aug, 2023 at 1:20 PM

Payment with an advance invoice

To ensure uninterrupted service, we recommend paying for your Survio subscription with your card. However, for those who need it, we also offer the option ...
Tue, 4 Jul, 2023 at 1:45 PM

Practical information about our subscriptions

Activate your subscription and get access to paid premium functions:  First, you need to select the premium plan with the functions that suit your nee...
Tue, 24 Jan, 2023 at 10:39 AM

Cancelling your subscription

Here is how you cancel your subscription 1. By clicking the link in the payment confirmation email sent by our payment processor cleverbridge AG. ...
Tue, 4 Oct, 2022 at 2:50 PM

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