By default, your survey is always ACTIVATED for response collection from the moment it is created.

When you want to stop collecting answers, it is necessary to deactivate it. This tutorial will instruct you on how to do it. 

1. Open your Dashboard page with all of your projects (My Surveys).

Find the survey you want to deactivate, click the „…“ symbol on the selected survey box and choose Deactivate survey.

DEACTIVATED surveys that are not collecting answers remain visible on your dashboard. Such surveys are still fully accessible and can be re-activated by clicking Start collecting, which you will find under „…“ symbol.

2. There is a second method to stop collecting answers. Open the survey and click on the Settings in the top menu.

Use the first switch for Activation / Deactivation for answer collection.

If you share a survey that is not collecting answers, the intended respondents will not be able to submit it. All visitors of suspended surveys will see this warning message:

Tip: If you didn't manually suspend the survey, but it has stopped collecting answers, make sure that you didn't activate Automatic response collection deactivation.